Terms & Conditions
Last updated: 09/05/2025
​
Welcome to PrimePull, a Saudi-based e-commerce platform for trading card games, comics, and collectibles. By accessing or using our website, you agree to be bound by the following Terms and Conditions:
Use of the Website
-
This site is intended for individuals aged 18 and above.
-
You agree not to use the site for any unlawful purpose or in violation of any local or international laws.
​
Products & Availability
-
All items listed are subject to availability.
-
Product images are for illustrative purposes. Actual items may vary slightly due to manufacturer design updates.
-
Prices and availability may change without notice.
​
Orders & Payment
-
Orders are confirmed once payment is successfully processed.
-
PrimePull reserves the right to cancel or reject any order at its discretion (e.g. suspected fraud, stock issues).
-
Accepted payment methods include Mada, Visa, MasterCard, and Apple Pay (via secure payment gateways).
​
Shipping & Delivery (Saudi Arabia)
-
Flat shipping fee of 40 SAR applies to all orders within Saudi Arabia.
-
Orders are processed within 1–2 business days and delivered within 2–5 business days.
-
Customers will receive a tracking number once the order is shipped.
​
Returns & Refunds
-
Only sealed and unused items in original condition are eligible for return within 7 days.
-
Opened products, graded cards, and collectibles are non-returnable.
-
Refunds (if applicable) are processed within 10 business days after product inspection.
​
User-Generated Content
-
By sharing images or content with PrimePull (e.g. unboxings, testimonials), you grant us permission to repost or use them in marketing, with credit where possible.
​
Liability
-
PrimePull is not responsible for any loss or damage arising from the misuse of products.
-
We are not liable for any issues related to trades or sales between users, including through our WhatsApp group or community platforms.
​
Privacy & Data Protection
-
Your personal information is handled in accordance with Saudi data protection laws.
-
We do not store or share sensitive payment details.
​
Intellectual Property
-
All logos, product names, and content on PrimePull.com are the property of PrimePull or its licensors.
-
You may not reproduce or use our content without prior written consent.
​
Governing Law
-
These Terms & Conditions are governed by the laws of the Kingdom of Saudi Arabia.
-
Any disputes shall be settled through Saudi legal channels.
​
By using PrimePull, you confirm that you have read, understood, and agreed to these Terms & Conditions.