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Terms & Conditions

Last updated: 09/05/2025

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Welcome to PrimePull, a Saudi-based e-commerce platform for trading card games, comics, and collectibles. By accessing or using our website, you agree to be bound by the following Terms and Conditions:

Use of the Website

  • This site is intended for individuals aged 18 and above.

  • You agree not to use the site for any unlawful purpose or in violation of any local or international laws.

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Products & Availability

  • All items listed are subject to availability.

  • Product images are for illustrative purposes. Actual items may vary slightly due to manufacturer design updates.

  • Prices and availability may change without notice.

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Orders & Payment

  • Orders are confirmed once payment is successfully processed.

  • PrimePull reserves the right to cancel or reject any order at its discretion (e.g. suspected fraud, stock issues).

  • Accepted payment methods include Mada, Visa, MasterCard, and Apple Pay (via secure payment gateways).

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Shipping & Delivery (Saudi Arabia)

  • Flat shipping fee of 40 SAR applies to all orders within Saudi Arabia.

  • Orders are processed within 1–2 business days and delivered within 2–5 business days.

  • Customers will receive a tracking number once the order is shipped.

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Returns & Refunds

  • Only sealed and unused items in original condition are eligible for return within 7 days.

  • Opened products, graded cards, and collectibles are non-returnable.

  • Refunds (if applicable) are processed within 10 business days after product inspection.

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User-Generated Content

  • By sharing images or content with PrimePull (e.g. unboxings, testimonials), you grant us permission to repost or use them in marketing, with credit where possible.

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Liability

  • PrimePull is not responsible for any loss or damage arising from the misuse of products.

  • We are not liable for any issues related to trades or sales between users, including through our WhatsApp group or community platforms.

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Privacy & Data Protection

  • Your personal information is handled in accordance with Saudi data protection laws.

  • We do not store or share sensitive payment details.

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Intellectual Property

  • All logos, product names, and content on PrimePull.com are the property of PrimePull or its licensors.

  • You may not reproduce or use our content without prior written consent.

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Governing Law

  • These Terms & Conditions are governed by the laws of the Kingdom of Saudi Arabia.

  • Any disputes shall be settled through Saudi legal channels.

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By using PrimePull, you confirm that you have read, understood, and agreed to these Terms & Conditions.

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